{"id":58934,"date":"2025-07-24T09:04:00","date_gmt":"2025-07-24T07:04:00","guid":{"rendered":"https:\/\/prevencontrol.com\/?p=58934"},"modified":"2025-08-14T10:06:22","modified_gmt":"2025-08-14T08:06:22","slug":"analisar-acidentes-ou-tranquilizar-consciencias","status":"publish","type":"post","link":"https:\/\/prevencontrol.com\/pt\/prevenblog\/analisar-acidentes-ou-tranquilizar-consciencias\/","title":{"rendered":"Analisar acidentes ou tranquilizar consci\u00eancias?"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">O que Hollnagel nos recorda sobre a seguran\u00e7a<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No mundo da preven\u00e7\u00e3o, damos por adquirido que investigar um acidente \u00e9 um processo l\u00f3gico, quase matem\u00e1tico, para descobrir \u201ca causa raiz\u201d e evitar que volte a acontecer. Mas\u2026 e se essa cren\u00e7a n\u00e3o passasse de um mito reconfortante?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Erik Hollnagel, um dos grandes pensadores da seguran\u00e7a, chama-lhe o \u201cacreditar na causalidade\u201d. Esta abordagem parte de tr\u00eas ideias que todos j\u00e1 ouvimos (e interiorizamos):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Um acidente tem sempre uma causa clara.<\/li>\n\n\n\n<li>Essa causa pode ser descoberta se analisarmos o suficiente.<\/li>\n\n\n\n<li>Se identificarmos todas as causas, conseguiremos prevenir todos os acidentes.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Parece l\u00f3gico e, tamb\u00e9m, reconfortante. Porque se existe uma causa, ent\u00e3o h\u00e1 controlo. E se h\u00e1 controlo, podemos dormir tranquilos. Mas, como sublinha Hollnagel, esta abordagem \u00e9 t\u00e3o sedutora como limitada.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Procuramos causas ou confirmamos cren\u00e7as?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As investiga\u00e7\u00f5es de acidentes n\u00e3o ocorrem num vazio. S\u00e3o moldadas por modelos mentais, ferramentas dispon\u00edveis, prazos, press\u00f5es institucionais\u2026 e por um tipo de \u201cefeito \u00f3tico\u201d que Hollnagel denomina <strong>WYLFIWYF<\/strong> (<em>What You Look For Is What You Find<\/em> \u2013 \u201cO que procura \u00e9 o que encontra\u201d): vemos aquilo que queremos ver.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Assim, se o nosso modelo nos diz que a maioria dos acidentes se deve a \u201cerro humano\u201d, acabamos por encontrar erros humanos. N\u00e3o porque sejam necessariamente a causa, mas porque n\u00e3o procuramos mais al\u00e9m.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A necessidade de nos sentirmos seguros<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Quando acontece um acidente, lidamos n\u00e3o s\u00f3 com factos, mas tamb\u00e9m com emo\u00e7\u00f5es. O evento \u00e9 inesperado e provoca ansiedade. Encontrar uma causa d\u00e1-nos uma sensa\u00e7\u00e3o de controlo. Ajuda-nos&nbsp; a <strong>sentir-nos seguros<\/strong> \u2014 mesmo que isso <strong>signifique que realmente n\u00e3o estejamos seguros<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Da seguran\u00e7a como aus\u00eancia de dano \u00e0 seguran\u00e7a como sucesso operacional<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tradicionalmente, a seguran\u00e7a tem sido definida como a <strong>aus\u00eancia de incidentes<\/strong> (<em>Safety-I<\/em>). Mas, segundo Hollnagel, trata-se de uma defini\u00e7\u00e3o negativa: mede-se a seguran\u00e7a com base no que <strong>n\u00e3o acontece<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uma alternativa mais rica \u00e9 o modelo <strong>Safety-II<\/strong>: estudar <strong>porque \u00e9 que as coisas correm bem<\/strong>. Aprender n\u00e3o s\u00f3 com o erro, mas tamb\u00e9m com o trabalho di\u00e1rio que \u00e9 bem-sucedido. Porque seguran\u00e7a n\u00e3o \u00e9 apenas <strong>evitar falhas<\/strong> \u2014 \u00e9 <strong>garantir que tudo funcione como deve ser<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">E agora?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Na PrevenControl, trabalhamos todos os dias com organiza\u00e7\u00f5es que pretendem evoluir de uma preven\u00e7\u00e3o reativa para uma cultura de seguran\u00e7a mais madura, focada em:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Compreender como o trabalho \u00e9 realmente realizado.<\/li>\n\n\n\n<li>Identificar padr\u00f5es, e n\u00e3o apenas eventos isolados.<\/li>\n\n\n\n<li>Refor\u00e7ar as capacidades organizacionais que permitem o sucesso di\u00e1rio.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o se trata de deixar de investigar acidentes. Trata-se de o fazer com uma vis\u00e3o mais ampla, menos culpabilizadora, e mais orientada para criar aprendizagem real.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Porque <strong>sentir-se seguro nem sempre \u00e9 estar seguro<\/strong>. Mas, <strong>compreender como se constr\u00f3i o trabalho seguro<\/strong>\u2026 isso sim, faz toda a diferen\u00e7a.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quer avan\u00e7ar para uma gest\u00e3o da seguran\u00e7a baseada na realidade do trabalho e n\u00e3o apenas nas estat\u00edsticas?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Escreva-nos. Vamos conversar.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O que Hollnagel nos recorda sobre a seguran\u00e7a No mundo da preven\u00e7\u00e3o, damos por adquirido que investigar um acidente \u00e9 um processo l\u00f3gico, quase matem\u00e1tico, para descobrir \u201ca causa raiz\u201d e evitar que volte a acontecer. Mas\u2026 e se essa cren\u00e7a n\u00e3o passasse de um mito reconfortante? Erik Hollnagel, um dos grandes pensadores da seguran\u00e7a,&hellip;<\/p>\n","protected":false},"author":96,"featured_media":58783,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1080],"tags":[1092,1140],"class_list":["post-58934","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artigo","tag-culturadeseguranca","tag-liderancapreventiva-pt"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Analisar acidentes ou tranquilizar consci\u00eancias? - PrevenControl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/prevencontrol.com\/pt\/prevenblog\/analisar-acidentes-ou-tranquilizar-consciencias\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Analisar acidentes ou tranquilizar consci\u00eancias? - PrevenControl\" \/>\n<meta property=\"og:description\" content=\"O que Hollnagel nos recorda sobre a seguran\u00e7a No mundo da preven\u00e7\u00e3o, damos por adquirido que investigar um acidente \u00e9 um processo l\u00f3gico, quase matem\u00e1tico, para descobrir \u201ca causa raiz\u201d e evitar que volte a acontecer. 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